Answers, plainly

IronEra by StrongHer is designed for women 40 and older, from new lifters to experienced athletes and anyone returning after time away. Members must be 18 or older. Your age does not decide what you can do.

Create an account with your name, email and a password of 10 to 128 characters. Confirm your email, then sign in if asked. Setup covers your goals, experience, equipment, week, Terms and Privacy Policy, and participant waiver. Health answers, including restrictions and dietary allergies, are optional and need your permission.

The participation waiver explains the terms and risks of taking part. Read the full document in the app during setup, type your full legal name, and tick the agreement box to sign. IronEra records the version, exact text fingerprint, name, time, network address and browser. If a later version requires a new signature, the app asks you to read and sign it again before continuing. Signing is separate from giving permission to store optional health details.

No. Subscription billing is not live and no payment details are requested. Pricing is coming soon; planned tiers are not available to buy.

Check your spam folder and the address you entered. Ask for a fresh link on the email confirmation page or from sign-in. If you have requested several links, wait a minute before trying again.

Choose Reset your password and enter your account email. If it matches an account, you will receive a link that expires after one hour. Open it and choose a new password. Resetting ends your existing sessions, so sign in again on your devices. If the link expires, request a fresh one. The request page does not reveal whether an email has an account.

Yes. The web and mobile apps, including Android, use one account. Synced records can be opened on another device; reconnect and refresh to pick up changes. Mobile store availability is still to be confirmed. Some tools, including creating custom exercises and new workout templates, are on the web only.

Yes. Use Appearance in the web account menu or mobile Settings to choose light, dark, or your device setting. Appearance is remembered on that device.

• Train: browse exercise instructions and alternatives, use workout templates, log sets with previous performance, and review history.
• Calendar: plan workouts and rest days, repeat a plan, reschedule, and download a one-time calendar file.
• Fuel: search USDA foods, log servings, quick adds or a saved meal, and track water. Managing saved meals, custom foods, week views and target editing are on the web.
• Progress: review strength charts, personal records and consistency, or add optional body check-ins and private photos.

Suggestions and targets are general wellness guidance, not medical advice. IronEra does not diagnose or treat conditions.

Yes, on mobile and in an already-open web workout. Sign in and open the workout while connected first. Mobile saves pending workout changes on your device; the web logger keeps your in-progress workout in that browser. Reconnect and keep the app or workout page open until the sync status confirms it has saved.

If a change needs attention, follow the message before leaving it. Mobile Settings lets you review pending writes. Avoid editing the same workout on two devices while offline, and do not clear app or browser storage before syncing. Photos, first-time sign-in and some other actions still need a connection.

Food search uses USDA FoodData Central, with the source shown. Custom foods use the values you enter. A missing value says “not listed”; a total with missing nutrients may say “at least”. AI estimates from a meal description or photo are optional, and you check them before anything is logged. Barcode scanning is not available.

Open Progress and the body check-in or photo area. Give the separate progress-photo permission, then add a photo with its date and optional notes. You can view photos by date without scores or appearance judgments. Photos need a connection. Delete one photo permanently, or turn off the permission to permanently delete all your progress photos and images. Other members, staff and coaches cannot open them.

Wearable connections, community, reminders, barcode scanning and subscription billing are not available today. The AI coach, meal estimates and Wellness (check-ins, sleep, symptoms and cycle tracking) are available, each behind its own permission in Settings.

Your training, food logs, measurements and progress photos are private to your account in the app. Other members cannot open them, and IronEra staff in general (support, content editors) cannot see your training, nutrition or health records. Your gym's coaches and admins (at StrongHer, every StrongHer coach, and a substitute coach for one of your sessions) see your training and your injuries and exercise restrictions so they can coach you safely, and your other health and wellness details only if you turn on sharing with your gym's coaches in Settings. Coaches and admins never see your individual food entries, progress photos or AI coach conversations, and each time one of them opens your details it is recorded. Authorised support staff can see limited account details, emergency contact information, goal types, consents and waiver signatures; those account views are audited. Hosting, database and email providers process information to run the service. See the draft privacy policy.

In Settings, open Privacy and consents. Turning off health-information permission deletes your optional health answers, including restrictions, dietary preferences and allergies, and related symptom, sleep and recovery records. It does not delete your ordinary workout and food logs. Progress photos have a separate permission: turning that off deletes every progress photo and image permanently. You can continue using ordinary training and food tracking without those optional permissions.

Open Account and choose the data export option. Download the JSON file while connected. It includes your account records, training, nutrition, measurements, consents, waiver signatures and photo details. It lists your photos but does not contain the image files, and the app has no image download yet, so keep your own originals. Passwords, session tokens, staff audit logs, shared library content and previously deleted rows are excluded. Export does not depend on a paid plan. If your Android device cannot open the file, use the web Account page.

Open Account on the web (sign in first), or Account in the mobile app. Export anything you want to keep, then choose account deletion and complete the password and confirmation prompts. Deletion is permanent: account records and progress-photo images are removed from the live service and your sessions end. Uninstalling the app does not delete the account.

Staff audit entries may retain your account identifier. Backups remain until they expire; delivered emails and provider email logs may remain. Retention periods are awaiting confirmation in the draft privacy policy. Deletion does not require a subscription.